.jpg)
Durant Technologies x Bigsmall.in
The Client
Bigsmall.in is one of India’s most popular gifting platforms, known for quirky, creative, and thoughtful products that make every celebration memorable. With a rapidly growing customer base and frequent seasonal spikes in traffic (festivals, holidays, and events), Bigsmall needed a robust and scalable Shopify setup that could handle both day-to-day operations and peak festive demand.
The Challenge
Bigsmall’s dynamic business model brought with it a set of unique challenges:
Complex Admin Processes
Existing workflows were time-consuming and not optimized for scale.
Custom App Needs
The business required Shopify apps tailored specifically to its operational and customer experience requirements.
API Integrations
To improve efficiency, Bigsmall needed seamless API integrations between Shopify and third-party tools.
Seasonal Websites
During major festivals (Diwali, Rakhi, Christmas, Valentine’s Day), Bigsmall wanted dedicated standalone websites with unique branding, promotions, and product ranges.
Scalability
The platform had to remain stable and performant during seasonal traffic surges.
The Approach
Durant Technologies partnered with Bigsmall to implement advanced Shopify customizations and build a long-term growth foundation.
Custom Shopify App Development
-
Built tailored Shopify apps to streamline processes and enhance store functionality.
-
Developed solutions for admin workflows, making internal processes faster and less error-prone.
API Integrations
-
Integrated Bigsmall’s Shopify stores with external apps and services using custom APIs.
-
Improved synchronization across inventory, order management, and third-party systems.
Admin Process Optimization
-
Automated repetitive backend tasks.
-
Designed admin workflows that reduced manual effort and increased efficiency.
Standalone Seasonal Websites
-
Built and launched festival-specific standalone sites for occasions like Diwali, Rakhi, and Valentine’s Day.
-
Designed these microsites with custom branding and campaign-specific features to capture seasonal demand.
The Outcome
Our collaboration delivered tangible results that supported Bigsmall’s rapid growth and seasonal spikes:
-
Operational Efficiency: Optimized admin processes saved time and improved order accuracy.
-
Enhanced Customer Experience: Custom apps introduced new features that enriched shopping journeys.
-
Seamless Integrations: API-based solutions streamlined Bigsmall’s business ecosystem.
-
Festival Sales Growth: Standalone seasonal websites drove higher conversions during festive campaigns.
-
Future-Ready Platform: A scalable Shopify setup capable of handling growth and seasonal surges.
The Partnership
This ongoing partnership demonstrates how Durant Technologies helps high-volume eCommerce brands scale on Shopify. By combining custom app creation, process automation, and API-driven integrations, we built a Shopify ecosystem that empowers Bigsmall to deliver memorable gifting experiences year-round.